At The Soap Treasures, we take great care in preparing and packing your orders to ensure they reach you safely and in perfect condition.

Order Processing

All orders are processed and shipped within 5–7 business days from the date of order confirmation.

Since our products are handcrafted in small batches, processing times may vary slightly during high-demand periods.

Shipping Locations

We currently ship across India.

Delivery Timeline

Once dispatched, delivery usually takes:

• 5–7 business days for metro cities
• 7–15 business days for non-metro and remote locations

Delivery timelines may vary based on courier partner operations and location.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

Order Tracking

Once your order ships, you will receive a tracking link via email or SMS to track it.

Delays

While we strive to deliver all orders on time, delays may occasionally occur due to unforeseen circumstances, such as weather, courier issues, or regional restrictions.

Incorrect Address

Please ensure that the shipping address and contact details provided at checkout are accurate.

The Soap Treasures will not be responsible for delays or non-delivery due to incorrect or incomplete address details.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear images and order details. We will review the issue and assist you accordingly.